Articles
Things we’ve written.
Can a bridge be unethical?
Design is inherently ethical. Our methods aren’t.
DOC, January 2023
By James Reith
The User is a problematic idea. But so is the Human.
The ‘human’ is often posed as an inclusive alternative to ‘user’. Unfortunately, it isn’t that simple.
UX Collective, August 2021
By James Reith
Demystifying the integration process for the NHS App
James Reith, Content Designer for the NHS App, explains how the NHS App integration team have improved their integration process to make it easier for partner services to innovate.
NHS Digital, November 2020
By James Reith
What does a Content Designer do all day? An interview with James Reith
An interview with James Reith, conducted while we were working with the DWP.
UserZoom, August 2018
By Christopher Ratcliff
How to run a hackathon
Bridging the gulf between digital and policy
DWP Digital Blog, April 2018
By James Reith